No organization can prosper, or even exist without customers. To prosper well, these customers must be satisfied with what the organization does for them. Customer satisfaction can be achieved by meeting your customer’s needs and requirements. Customer requirements often are incorporated into specifications. However, specifications may not in themselves guarantee that a customer’s requirement will be meeting consistently. Requirements will not be meet if there are problems in the organizational system to manufacture and support the quality of the product. Consequently, this concern has led to the development of Quality System Standards and Guidelines that complement relevant product requirements given the technical specifications.
The goals of the International Quality Management System Standards (ISO 9000 family of standards) are:
“Consumers, by seeking quality and value, set the standards of acceptability for products and services by voting with their marketplace dollars”.
For more information visit us: www.qisssoftware.com
The goals of the International Quality Management System Standards (ISO 9000 family of standards) are:
- To achieve, maintain, and continuously improve the Quality of the products relative to the requirements for Quality.
- To improve the effectiveness of the organization’s operation to continually meet stated and implied needs of all customers and other stakeholders, including employees, stockholders, suppliers and society in general.
“Consumers, by seeking quality and value, set the standards of acceptability for products and services by voting with their marketplace dollars”.
For more information visit us: www.qisssoftware.com